Understanding your users is the first step in building a user-friendly website. By understanding and supporting your users' goals, your website can deliver a higher level of service and a professional user-friendly image.
User centred design (UCD) is the industry standard methodology for online design protocol. The way in which it involves users productively online makes for more meaningful and fruitful user experiences, and it contributes much to the improvement of website design and profitability. It is used by such organisations as Amazon, Google, and of course Storm ID’s clients.
